GALILEO NOTIFICATIONS POLICY TO REPLACE THE NAME OF THE CX | Galileo by Travelport
Room Master
September 7, 2018
ISSUING JEJU AIR TICKET WITH GALILEO
November 13, 2018
Dear Valuable Agents , On behalf of Cathay Pacific, Galileo would like to announce to the agents about THE NAME CHANGE POLICY of CX with detailed content please see the following email of CX: ——————————————————————– Dear Cathay’s Agents, Dear customer, From 01/07/2018, Cathay Pacific is pleased to announce the following policy changes: No charge for minor changes: * The same person whose name was wrongly typed because of typo up to 3 letters. * Add or remove a middle name * Full names are misplaced * Edit title / gender  Additional charges apply for the following changes: * The same person whose name was entered incorrectly because of misspelling more than 3 letters * Change Family Name after marriage (provide supporting document) Charge applied for 01 change: USD60 NOTE:
  • Charges will be based on POC (Point of …..) instead of Point of Sale (POS) for some markets.
  • On the basis of “the same person”
  • Your request is still required to enter the SSR NAME CHANGE to obtain its confirmation before making any changes
We hope information will be well informed to ticketing / bookers and subagents. Thank you very much! Cathay Pacific Airways Limited Cathay Agents ——————————————————————– Dowload Notification’s Detail from Cathay Pacific Airways – CX Should you require for any further assistances, please do not hesitate to contact us SGN – 028 7300 5859; HAN – 024 7300 5859 Thank you and look forward to receiving your support!
HO CHI MINH OFFICE #200, Riverside Office Building, 2A-4A Ton Duc Thang, District 1 Phone:      +84 28 7300 5859 Fax:           +84 28 3827 4742 Email:       marketingsgn@galileovietnam.com Web :        www.galileo.com.vn
HA NOI OFFICE #604, Thăng Long Ford Office Building, 105 Lang Ha, Dong Da District Phone:      +84 24 7300 5859 Fax:           +84 24 3562 2435 Email:       marketinghan@galileovietnam.com Web :        www.galileo.com.vn